Marketing plays a big role in how customers perceive your brand, but it’s ultimately a two-way street. Find ways to embrace and leverage how customers use your products and services rather than fight against it.
The best marketing campaigns don’t create something brand new. They capture a familiar feeling in a new or compelling way that your customers can relate to.
Even the best business strategy won’t work if it’s not supported by and compatible with a strong company culture.
Think beyond the products or services you offer. Look at the experience customers get from your brand and come up with big ideas to enhance that effect.
When naming your business, consider the fundamentals of your brand experience and how you want to be perceived.
Sticking with a consistent brand can deliver fortunes long term, but you can’t let the message get stale.
The unfortunately named Ford Edsel is a lesson in how easy it is for leaders to lose sight of the work that goes into effective branding.
Acknowledging that your perspective might not be universal is a step toward more effective marketing.
Big Ass Fans shows that it doesn’t matter how conservative, technical or obscure your business seems.
You can’t be an authority and a trendsetter without ever saying anything groundbreaking.
The complicated branding backstory behind one of the NBA’s best slogans.
From anonymous bottom feeder to high-brow cuisine.
This classic coined the term and still holds up today.
The term “brand” is so overused. That’s why “The Brand Gap” is arguably more useful now than ever.